Returns & Exchanges
At BHB DISTRIBUTORS INC, we strive to ensure your beauty supplies arrive in perfect condition; however, if you are not completely satisfied, we offer a 30-day return window for unopened and unused products. All returns must be in their original packaging to maintain hygiene standards and eligibility for a full refund.
Initiate Your Request
Contact our customer support team via email with your order number and the specific reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack the unused beauty items in their original boxes, ensuring the RA number is clearly marked on the exterior of the shipping carton.
Ship the Items
Send your package back to our distribution center using a trackable shipping method to ensure safe delivery and verification of receipt.
Processing and Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing